This privacy policy applies to you, as a user of the website www.emilenoel.com (hereinafter "the Site") owned by the company HUILERIE EMILE NOEL (hereinafter "L'HUILERIE EMILE NOEL").

Respect for your privacy is a priority for us, so this policy aims to present to you in a clear and transparent manner how L'HUILERIE EMILE NOEL processes the personal data of users of its Site.

Our personal data protection policy explains the type of personal data we collect and how we process and protect the data you provide to us through the various contacts you have with L'HUILERIE EMILE NOEL via our Site, our social networks, our customer service, our stores, or at various events.

The processing of personal data is governed by Law No. 78-17 of 6 January 1978 "Informatique et Libertés" as well as Regulation (EU) 2016/679 which entered into force on 25 May 2018 (GDPR).

L'HUILERIE EMILE NOEL, a simplified joint-stock company, registered with the Nîmes trade and companies register under number 660 201 138, whose registered office is located at Chemin des Oliviers 20130 Pont Saint-Esprit, is the Controller of your personal data collected on the website www.emilenoel.com as well as through the various contacts mentioned in Article 2 below, within the meaning of the applicable regulations on personal data mentioned above.

If you have any questions about how we process your personal data, you can contact our data protection officer by email at boutique@emilenoel.com or by post to: Société HUILERIE EMILE NOEL, Chemin des Oliviers 30130 Pont Saint Esprit.

1. What is personal data?

Personal data is any information that can identify you directly or indirectly. This includes your identity, postal and email addresses, telephone number, date of birth, as well as other information such as your IP address or the content of messages you send us.

Personal data refers to any information that allows a natural person to be identified, directly or indirectly, by means of an identifier or one or more elements specific to their identity.

2. On what occasions do we collect your personal data?

Your data is collected:

• When you make an online purchase of our products;
• When you subscribe to our Newsletter;
• When you chat with us;
• When you leave a comment on our social media;
• When you browse our site through cookies;
• When you contact us by phone or email;
• During your visit to one of our stores;
• During an event organised by L'HUILERIE EMILE NOEL during which we collected information about you;

3. Cookies

Please be advised that during your visits to the Site, a cookie may be automatically installed on your browser. A cookie is a small text file that does not allow us to identify you personally but is used to record information about your browsing activity on our Site.

You can delete and block all cookies from the Site. To do so, you need to change your browser settings to refuse some or all cookies. However, please note that if you decide to block cookies via your browser, some features of our Site may not function correctly.

4. What personal data do we collect?

The data we collect from you is as follows:

• First and last name ;
• E-mail address ;
• Postal address;
• Telephone number;

- Information about your personal food or cosmetic choices collected from your posts left on our social networks;

Please note that we do not geolocate you while you browse our Site.

5. For what purposes is your personal data collected?

Your various data may be collected by L'HUILERIE EMILE NOEL for legitimate and specific purposes, including ensuring:

• The perfect processing of the online order you placed and its delivery;
• Updating our Newsletter by managing your feedback on our products;
• The Site's interactivity with social networks is based on your consent, which you can withdraw at any time.
• Sending email updates about our new products and/or special promotions;
• The proper functioning and continuous improvement of our Site and our services;

6. Who has access to your personal data?

We collect and process your personal data solely for our own purposes. We do not share it with any third parties under any circumstances.

In order to manage our Site, your personal data may be disclosed:

• To our subcontractors who process them on our behalf and according to our instructions with regard to the development, maintenance of our Site and assistance by our Customer service, intervening within the framework of the purposes mentioned in article 5;
• To judicial and police authorities or other administrations that may request it, in accordance with legal and regulatory obligations.

7. How is the security of your personal data ensured?

Your data is secure and is only accessible to the persons referred to in Article 6 above.

8. How long is your personal data kept?

EMILE NOEL OIL MILL is committed to complying with the recommendations of the CNIL (French Data Protection Authority) and the legal statutes of limitations for litigation and/or legal proceedings. We commit to not retaining your personal data for more than 5 years. This period will be renewed each time you make a purchase, and therefore each time you use our services.

When you interact via "chat", the conversation is deleted at the end of the connection, except in the case of a complaint where the data will be kept for 5 years.

9. What are your rights and how can you exercise them?

In accordance with current French and European regulations, you have the right to access, rectify, erase (right to be forgotten), limit processing, object to, and transfer your personal data.

You can exercise these rights at any time by contacting us by mail at: HUILERIE EMILE NOEL, Chemin des Oliviers 30130 Pont Saint Esprit

You can also submit your request by email to boutique@emilenoel.com .

We commit to responding to you within 15 days of receiving your request.

We would like to inform you that you have the option of lodging a complaint with the CNIL (National Commission for Information Technology and Freedoms) 3 place de Fontenoy /TSA 80715/ 75334 Paris CEDEX 07 addressed to the Data Protection Officer (DPO).

10. Changes to the Privacy Policy

EMILE NOEL OIL MILL may change its processes within the limits of applicable regulations and undertakes to update its policy accordingly.

11. Applicable Law and Disputes

This Privacy Policy is governed by French law.

In the event of a dispute related to the application and/or interpretation of this Privacy Policy, you have the option of contacting our Customer Service at + 33 (0) 4 66 90 54 54 or by email at boutique@emilennoel.com in order to find an amicable solution.

In the absence of an amicable agreement, you have the option of resorting to a conventional mediation procedure by contacting the Paris Mediation and Arbitration Centre (CMAP) in accordance with Ordinance No. 2015-1033 of 20 August 2015 and the implementing decree No. 2015-1382 of 30 October 2015, subject to Article L612-2 of the Consumer Code, accessible at http://www.cmap.fr or at the postal address CMAP Service Médiation Consommation, 39 avenue Franklin D. Roosevelt, 75008 PARIS.

You can also submit the dispute to the online dispute resolution service offered by the European Commission in accordance with Article 14 of Regulation (EU) No 524/2013. This platform can be accessed at the following address: https://webgate.ec.europa.eu/odr/.

Recourse to mediation is an alternative mechanism that is not a prerequisite for taking legal action.

Therefore, notwithstanding the above, if no amicable solution is found (including following the mediation process described above) or if you wish, you may directly bring the claim or dispute before a court without following an amicable resolution process, the courts of Nîmes will have jurisdiction to hear any dispute, unless otherwise provided by law which would refer to the mandatory jurisdiction of a foreign court.